Since the start of Covid, I have been designing experiences to support users through times of uncertainty and change, such as chronic illness management and platform migration. I believe change doesn't have to be bad and deliberately designed support and guidance elevate customers' satisfaction, confidence and loyalty.
Outside of the office, you can find me practicing karate, traveling, or picking apples off trees.
Interface prototyping
Accessibility
Wireframing
Storyboarding
Information architecture
Figma
Sketch/Invision
Notion
Tableau
Adobe Illustrator
User interview
Usability testing
Survey
Task analysis
Diary study
User journey mapping
Persona construction
Python
HTML/CSS/JavaScript
C